Data related to the point of sale

A Plus Yachting d.o.o.

Address: Vukovarska 22, 20 000 Dubrovnik
Contact: +385 99 3854 444
E-mail: em.gnithcay-a@okrad
Working hours: Monday- Friday 08:00:16:00
VAT: 18485722198
Board Members: Darko Rodić, Ajka Matijević
VAT ID: HR18485722198
MBS: 090037319, Dubrovnik Commercial Court

Our team combines a comprehensive network of travel and maritime agents strategically located along the Adriatic coast. The following people proudly deliver our operations:


The agency provides maritime services such as:

  • Clearance formalities & assistance with maritime authorities upon yacht arrival/departure
  • Assistance with issuing tourist tax
  • Mooring and unmooring services
  • Berth reservations
  • Assistance with embarking and disembarking crew members
  • Assistance with issuing temporary residence and work permits
  • Technical Support
  • Procurement of spare parts
  • Provisioning
  • Fuel supply
  • Freight forwarding, assistance with import and export processes
  • Concierge services – restaurant reservations, excursions, etc.
  • Other services upon the request of the client

The retail prices of the above services vary depending on the type of service and the contract signed with the particular company.

Terms of sale

  • Terms of sale, service delivery and payment are determined by the signed contract and vary depending on a contract signed with a particular company.
  • Before payment, each client is provided with a pro forma invoice, while the final invoice is issued after the client checked and approved the pro forma.
  • Claims and refunds options are not available.

Confidential data protection

The protection of the personal data of our users is of special interest to our company.

All Internet activities of A Plus Yachting d.o.o. meet European regulations (EU Directive 95/46 / EC, 2002,58 / EC and International Agreement ETS 108, ETS 181, ETS 185, ETS 189) and national laws in force in Central and Eastern European countries.

In the Republic of Croatia, we also adhere to the Personal Data Protection Act (N.N.103 / 03).

A Plus Yachting d.o.o adheres to the Privacy Policy when obtaining data.

  • We will not misuse your personal information in any way.
  • We will not disclose your contact information or personal information to any third party unless otherwise required by law.
  • We will not send you emails or notifications unless you have given your consent, except in the case of electronic transactions.

You can simply unsubscribe from receiving our emails or notifications whenever you wish.

User Privacy Notice

A Plus Yachting d.o.o. undertakes to protect the personal data of customers, by collecting only the necessary, basic information about customers / users that are necessary to meet our obligations; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether to remove their name from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to do their job.  All A Plus Yachting d.o.o. employees and business partners are responsible for respecting the principles of privacy protection.

Statement about the Protection of Personal Data Transfer

Protection of personal data in accordance with the General Data Protection Regulation of the European Parliament and of the Council No. 2016/679-Regulation and the implementation of the General Data Protection Regulation.

WSPay, as the executor of credit card authorization and collection, handles personal data as a processor and treats personal data in accordance with the General Data Protection Regulation of the European Parliament and the Council No. 2016/679 and the strict rules of the PCI DSS L1 data transmission.

WSPay uses SSL certificate 256 bit encryption and TLS 1.2 cryptographic protocol as the highest levels of protection when writing and transferring data. Personal data used for the purpose of authorization and collection, i.e. in the performance of obligations under the Agreement or under the Agreement, are considered confidential data.

The following customer’s personal data are necessary to fulfil the Agreement (authorization and payment):

  • Name and surname
  • E-mail
  • Phone
  • Address
  • Location
  • Zip code
  • State
  • Card type
  • Card number
  • Card life
  • CVV card code

WSPay does not process or use this personal data except for the purpose of enforcing the authorization. WSPay guarantees the fulfillment of all conditions set by the applicable regulations on personal data protection for personal data processors, and taking of all necessary technical, organizational and security measures, and this is especially confirmed by the PCI DSS L1 certificate.

Conversion Statement

All payments will be processed in HRK or EUR. Your credit card account will be charged a correct amount in accordance with the current exchange rate of the Croatian National bank. When charging your credit card, the same amount is converted into your local currency according to the exchange rate of credit card associations. As a result of this conversion there is a possibility of a slight difference from the original price stated on our web site.

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